Careers

Applications Engineer


At SYNEO, our objective is to develop excellence in automation, machine design, material handling, and custom tooling. Each position contributes to the success of the company through accountability, responsiveness, and a solutions-oriented mindset. We are currently seeking a solutions-oriented Applications Engineer to deliver professional, strategic, and supportive services to our customers.


ESSENTIAL FUNCTIONS

  • Diagnosing/testing machines for application readiness and quality
  • Machine service, installation and training at customer facility. (Domestic and Int’l travel)
  • Report machine recommendations to fulfill Sales quotes, based on customer requirements
  • Develop tooling for customer orders of standard machines, based on material specs
  • Update technical documents for accurate records of machines
  • Act as technical support resource for SYNEO’s Sales, Customer Service and Contract Service departments
  • Verify dimensions and clearances of parts to ensure conformance to specifications, using precision measuring instruments
  • Develops and maintains written product manuals, defining the parameters, tooling, and other needs customers will reference in running the machine
  • All other duties as needed to assist the company in attaining its objectives

Required Core Competencies

TEAMWORK/COLLABORATION

Interacts with people effectively, displaying an ability and willingness to share and receive information. This position cooperates within the group and across groups, supporting group decisions and putting group goals ahead of individual goals.

PROBLEM SOLVING

Analyzes problems by gathering and organizing all relevant information, identifying cause and effect relationships, and coming up with appropriate solutions.

INITIATIVE

Takes action to influence events by doing more than is required. The Applications Engineer generates ideas for improvement, takes advantage of opportunities, and suggests innovations.

PERSEVERANCE

Has the ability to complete tasks ahead of schedule while assisting others on techniques to improve their performance. Always willing to go the extra mile to complete projects on schedule and doesn't give up on tasks until completed in a quality manner, displaying excellence in work product.

RIGOR/SELF DISCIPLINE

Clearly and effectively communicates the steps in a process and the importance of following that process. Clearly understands the rationale for why processes must follow certain steps and can identify multiple projects and prioritize them in order to meet required deadlines. Can take exiting project information and align others effectively within the department to achieve desired results

Company-wide Responsibilities

      1. Promotes company policies
      2. Assures proper attendance
      3. Provides management positive feedback or constructive criticism
      4. Maintains good communication with co-workers
      5. Encourages suggestions
      6. Serves as a resource for co-workers
      7. Cross-trains
      8. Works with managers and management to solve problems
      9. Maintains clean and organized work area
      10. Maintains appropriate confidentiality of information
      11. Assures that equipment is in good working condition and maintained in proper working order

SKILLS

  • Excellent written and verbal communication skills as needed in interactions with customers and SYNEO team members
  • Advanced computer skills – MS Office & Windows, CAD knowledge (i.e. AutoCad, Inventor, Pro-E, SolidWorks)
  • Able to read and interpret wiring diagrams, mechanical assembly drawings and technical documentation
  • MRP/ERP experience preferred
  • Analytical thinking and systematic approach to problem solving
  • Able to function in a dynamic, fast paced, environment

QUALIFICATIONS

We are considering a combination of work experience and education for these two openings to include the following:

EDUCATION

AA degree with technical discipline or technical certificate of relevant study and 3-5 years related work experience

OR Bachelors in Engineering (Mech., Elec., or Aero.) with 0-3 years experience

EXPERIENCE

Successful candidates will have a strong technical/engineering background in coursework, hobbies, and/or work history – demonstrating an inquisitive nature and strong track record of successful trouble shooting skills.

ADDITIONAL REQUIREMENTS

  • Position requires moderate travel to customer sites with varying work environments
  • Valid U.S. Passport is required for travel

WORKING CONDITIONS

This position will work mostly in a controlled office environment, and may require sitting at a computer for long periods of time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.